When will my metal art order ship? Your order will ship in 2 - 3 weeks after order is placed. Each piece is custom cut and finished to match your specific needs.
How do you accept payment? Payment is by Visa, MasterCard, Discover and American Express debit and credit cards, check, money order, or PayPal account. Payment by personal check or money order will delay your shipment by approximately ten days to allow your check to clear.
Finish/Color recommendations: Black, Brown & Clay Pot good for Indoor/Outdoor use. Flame good for Indoor; if used Outdoor, you will need to re-apply Clear Coat Spray every few years to keep from rusting. Rust good for Indoor/Outdoor Yard Art and Hanging Signs; if used Outdoor on a wall you will need to re-apply Clear Coat Spray every few years to keep rust from staining walls. Unfinished designs will need to be finished in someway to keep from Rusting. Please call with any questions about Finishes.
What is the difference between Finished and Unfinished Metal? Finished metal is any design that is Painted, Rusted, Flamed, Clear Coated or has any type of Finish added to the bare metal. Unfinished metal is any design we have cleaned after the cutting process which has no finish added; it is bare metal and can either be painted by you or left unfinished to rust naturally.
What if I want to pick up my order in the Prescott / Prescott Valley or the Phoenix / Gilbert areas of Arizona? If you wish to pick up your order, please do not order online. Please call us and place the order over the phone so that shipping will not be charged to your order.
Orders outside the US. For orders outside the US, please be aware Duty fees or taxes might be applied by your country and are the responsibility of the recipient.
What if my question is not answered here? Please navigate to the CONTACT US page and submit the form or call Rich at 800-292-5710 or 928-830-6272, or call Mike at 480-570-4306